RH&H Associates, LLC
Effective Date: July 1, 2020
At RH&H Associates, LLC(” RH&H Associates, LLC“, “we“, “our” and “us“) we are committed to protecting your privacy, and support a general policy of openness about how we collect, use and disclose your personal information.
What Personal Information We Collect
The personal information we may collect in the course of you accessing or using the Website or the Services (including through your initial registration for an account and the subsequent administration of that account) may include, but is not limited to, the following:
Contact information (such as name, address, postal code, e-mail address and telephone number);
Financial and billing information (such as credit card number and expiration date);
Demographic information (such as gender, age and occupation) and information about individual preferences; and
Personal information, including the information you may transmit to us or authorize us to obtain from you or a third party in connection with the Services (“Customer Data“).
How We Use Your Personal Information
We use your personal information to:
Provide you with personalized Services and a personalized experience on our Website and interactive communication;
Provide you with timely and reliable Services;
Do all the things necessary to administer those Services and the Website;
Research, develop, manage, protect and improve those Services and the Website;
Advise you about new products and services that may be of interest to you;
Develop and maintain our relationship with you and communicate with you;
Bill you for our Services; and
Collect outstanding debts.
When We Disclose Your Personal Information
Except with your consent, we will not sell, license, trade or rent your personal information to or with others.
RH&H Associates, LLC reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
RH&H Associates, LLC also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of RH&H Associates, LLC or of any of the business or assets or shares of RH&H Associates, LLC or a division thereof in order for you to continue to receive the same products and services from the third party.
Knowledge and Consent
RH&H Associates, LLC collects personal information about you, from you, or from third parties you authorize us to collect such information from, only when you voluntarily provide it or authorize us to collect it. Typically, we will seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use information for a purpose not previously identified).
The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances.
We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.
With our Service Providers
Disclosure of your personal information may also occur where we engage or employ service providers, vendors or other third party entities to facilitate provision of our Services (each a “Service Provider”) (e.g., without limitation, improvement of our Services’ features, user account authentication, promotion and marketing, administration, analytics, and other related services), to provide the Services on our behalf, or to assist us in analyzing how our Services are being used. Our Service Providers may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Use or Disclosure for Marketing Purposes
If you have not opted out of receiving marketing materials, we may also use (but will not disclose) your personal information to promote and market additional goods, services and special offers from us, our affiliates and/or our business associates, including by means of direct marketing. We may also disclose your name and mailing address to these affiliates and/or third party business associates so that they can send you promotional materials directly.
You can choose not to allow us to use or disclose your personal information for direct marketing purposes by indicating your preference on the user settings page or by contacting us as outlined below (see “Contacting Us”).
When you visit our website, we place a text file called a “cookie” in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The cookie cannot be read by any website other than the one that set up the cookies. Some browsers can be set to reject all cookies. If you choose to modify your browser in this manner, some pages of this website may not function properly.
How We Protect Your Personal Information
RH&H Associates, LLC makes commercially reasonable efforts to ensure that personal information collected in the course of you accessing or using the Website or the Services is protected against loss, theft and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to such personal information is restricted to selected employees or representatives.
Links to Third Party Sites
Retention and Storage of Your Personal Information
RH&H Associates, LLC retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you.
In addition, RH&H Associates, LLC complies with all GDPR regulations as required by European Law. Any inquiry regarding your information may be directed to [email protected]
California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. To exercise such rights, California residence may contact us at: [email protected]
Within 30 days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for such third parties’ direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. A request may be made no more than once per calendar year and we are not required to respond to requests made by means other than through the email address above.
Correcting or Updating Your Information